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FCB Benchmarking

Marketing and statistical research presented as a report, which contains comparative analysis of the main KPIs (NPL, debt load, average check, debt to FPD ratio and subjects to FPD ratio, etc.) of the retail lending market and of a bank / non-bank financial organization.

The FCB Benchmarking allows you to:

  • Obtain valuable information about retail lending market in a variety of quantitative and qualitative indicators
  • Product and regional segments
  • Determine a financial position of an organization among target-group
  • Obtain an analysis of the work efficiency of various divisions and an entire bank / nonbank financial organization
  • Make strategic decisions regarding lending policies

Depending on the basis of comparative analysis, benchmarking is presentad in 4 packages:

Standard package is a comparative analysis of loans provided to individuals by an organization and the overall market. By Product (market) package is a comparative analysis of certain credit products provided to individuals by an organization and the overall market. Product parameters (term, security, provided amount, etc.) will be agreed by the FCB and the organization additionally.
Customised Benchmarking package is a comparative analysis of loans provided to individuals in accordance with a format drawn up by the organization. By Product (group) package is a comparative analysis of certain credit products provided to individuals by an organization and a certain group of financial institutions. The group of financial institutions is agreed by FCB and the organization additionally and should consist of a minimum of 5 participants.

Contact details

On issues related to cooperation, you can contact the Department of Customer Relations.

Raikhan Latypova
Department Director

+7 727 300 01 82
Raikhan.Latypova@1cb.kz

Elmira Apsenbetova
Chief specialist of the Department

+7 727 300 01 79
EApsenbetova@1cb.kz

Elmira Uaiys
Chief specialist of the Department

+7 727 300 01 60
Elmira.Uaiys@1cb.kz

Dinara Tusupova
Chief specialist of the Department

+7 727 300 01 57
Dinara.Tusupova@1cb.kz