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FCB Monitoring

FCB Monitoring is used as an additional tool for managing credit risks.

Monitoring reports are a unique product that allows to check on a regular basis the change in the credit history using the list of entities identified by the bank / credit institution.

The service is represented by three packages: «Basic», «Premium», «Custom».

Basic

This package includes one group (the list of subjects for monitoring), in which borrowers are tracked according to 17 rules.

Premium

This package includes one group (the list of subjects for monitoring), which tracks borrowers according to 17 rules, identifying the adjusted and previous value of a rule.

Custom

This package may include up to 30 groups (different lists of subjects for monitoring), in which borrowers are tracked by 22 rules. The rules for tracking are set by the user of the service.

Benefits:

  • Online information on the changes in the subject's credit history (on-line - in automatic mode, on the next day - when the service is received through the Internet portal of the FCB)
  • Possibility to receive information from the credit history of the subject without requesting a credit report

Areas of application:

  • Additional opportunities to increase the level of sales of credit products
  • The ability to constantly monitor the situation for individuals that have loans in several banks / credit institutions
  • Operational management of past-due indebtedness and increase of the efficiency of the departments performing collection activities
  • Identification of possible cases of internal fraud

Contact details

On issues related to cooperation, you can contact the Department of Customer Relations.

Raikhan Latypova
Department Director

+7 727 300 01 82
Raikhan.Latypova@1cb.kz

Elmira Apsenbetova
Chief specialist of the Department

+7 727 300 01 79
EApsenbetova@1cb.kz

Elmira Uaiys
Chief specialist of the Department

+7 727 300 01 60
Elmira.Uaiys@1cb.kz

Dinara Tusupova
Chief specialist of the Department

+7 727 300 01 57
Dinara.Tusupova@1cb.kz